Terms and Conditions

Last Updated: July 21, 2026

Welcome to our website. By accessing or using this website, placing an order, or purchasing any product, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please refrain from using our website.

1. General

This website is operated by the Company. Throughout the site, the terms "we", "us", and "our" refer to the Company. By visiting our website and/or purchasing products from us, you engage in our service and agree to comply with these Terms & Conditions.

We reserve the right to modify, update, or replace any part of these Terms & Conditions at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • The information provided by you is accurate and complete.

  • You will use this website only for lawful purposes.

3. Products & Availability

  • All products displayed on our website are subject to availability.

  • Since many of our products are freshly prepared or made to order, slight variations in appearance, decoration, weight, color, or packaging may occur.

  • Product images are for illustration purposes only.

We reserve the right to discontinue any product without prior notice.

4. Pricing

  • All prices are displayed in Indian Rupees (INR).

  • Prices are inclusive of applicable taxes unless otherwise stated.

  • We reserve the right to change product prices at any time without prior notice.

5. Orders

Once an order is placed, you will receive an order confirmation via email, SMS, or WhatsApp (where applicable).

We reserve the right to:

  • Accept or reject any order.

  • Cancel orders due to pricing errors, product unavailability, suspected fraud, or unforeseen circumstances.

  • Request additional verification before processing an order.

6. Payments

We accept secure online payments through approved payment gateways.

Your order will only be processed after successful payment authorization.

In case of payment failure, your order will not be confirmed.

7. Delivery

We make every effort to deliver orders within the estimated delivery time.

However, delays may occur due to:

  • Weather conditions

  • Traffic

  • Public holidays

  • Festivals

  • Natural disasters

  • Technical issues

  • Circumstances beyond our reasonable control

Incorrect delivery information or recipient unavailability may result in delayed or failed deliveries.

8. Cancellations

Orders may be cancelled only before preparation begins.

Customized, personalized, and made-to-order products cannot be cancelled once production has started.

Refunds for eligible cancellations will be processed to the original payment method within the applicable processing timeline.

9. Returns & Refunds

Due to the perishable nature of food products, we do not accept returns.

Refunds or replacements may be considered only if:

  • The wrong product is delivered.

  • The product arrives damaged.

  • The product is spoiled upon delivery.

Customers must notify us promptly and provide clear photographs for verification.

Approval of refunds or replacements is at our sole discretion after review.

10. Product Storage

Customers are responsible for storing products according to the recommended storage instructions.

We are not responsible for deterioration caused by improper handling or storage after delivery.

11. Intellectual Property

All website content including:

  • Logos

  • Images

  • Product photographs

  • Graphics

  • Text

  • Videos

  • Designs

  • Trademarks

is the exclusive property of the Company and may not be copied, reproduced, distributed, or used without prior written permission.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or viruses.

  • Misrepresent your identity.

  • Interfere with website functionality.

Violation of these terms may result in suspension of access.

13. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for their content, privacy practices, or policies.

Your interactions with third-party websites are entirely at your own risk.

14. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Business interruption

  • Delays beyond our control

  • Technical failures

  • Delivery delays caused by third-party logistics providers

Our total liability shall not exceed the amount paid for the relevant order.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

By using this website, you consent to the collection and use of your information as described in the Privacy Policy.

16. Force Majeure

We shall not be held liable for failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, government restrictions, strikes, pandemics, transportation disruptions, or power failures.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts where the Company is registered.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the details provided on our Contact Us page or through our official customer support channels.